Insights

Coolblue

Since 2011, we have been working with great enthusiasm with HS Brands to gain insight ...

In order to remain the best security partner at Schiphol, we attach great importance ...

As a partner to many luxury brands, HS Brands measures service standards and collects ...

HS Brands leverages AI to efficiently handle massive data from global customer service feedback, ...

Recent research by HS Brands among more than 7,500 consumers has shown that the ...

Which organization is not involved in describing the customer journey. Companies describe their brand/...

Mystery Shopping is a research method that is primarily aimed at assessing the services ...

Recognize that feeling that research sometimes feels like control? Step by step, all points ...

In the world of qualitative experience studies, all kinds of Customer Experience KPIs have ...

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