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HS Brands Europe

Cool Blue

Since 2011, we have been working with great enthusiasm with HS Brands to gain insight ...

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HS Brands Europe

I-Sec

In order to remain the best security partner at Schiphol, we attach great importance ...

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HS Brands Europe

Dirk

Our processes must be optimally arranged and employees must be professional and customer-friendly. Various ...

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HS Brands Europe

"The employees” Again at number 1

Recent research by HS Brands among more than 7,500 consumers has shown that “...

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HS Brands Europe

The value of customer satisfaction surveys

Which organization is not involved in describing the customer journey. Companies describe their brand/...

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HS Brands Europe

Mystery Shopping as a research method

Mystery Shopping is a research method that is primarily aimed at assessing the services ...

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HS Brands Europe

Transparency is important in research

Recognize that feeling that research sometimes feels like control? Step by step, all points ...

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HS Brands Europe

NPS, NLS, NTS, CES…but why?

In the world of qualitative experience studies, all kinds of Customer Experience KPIs have ...

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