During the inspections, we pay attention, among other things, to the presentation of the car washes and the experience of our guests in the purchasing process - e.g. in contact with the employee and the communication of the offer. The detailed reports and additional qualitative feedback from the HS Brands inspectors help us make adjustments where necessary so that we can give our guests the best possible experience.
The approach in the design of the reports and the elaboration of the visits from HS Brands is thorough and professional. We are therefore very satisfied with the collaboration.
Niels Boerkamp, Sr. Category Manager - Benelux
More information about our partner Shell Car Wash